Patient and Visitor Services
Ar-Raha ensures good customer service starting with preliminary interaction at the reception, during the diagnosis and treatment delivery period. We intend to provide uninterrupted care throughout the journey duration at Ar-Raha developing a positive experience, thereby establish a communal support in connection with healthcare facilities. The Customer Service Officer visits cabin and ward regularly, listen to the patients about the related quality of services and take necessary measure to uphold the standard.
Information Desk & Call Center
Located on the way to main 10-Storied Hospital building, customers on arrival find direction to various department and services. Information related to doctors such as details of OPD Consultants, verification or updates on IPD patients, and answer relevant queries ahead of time. Desk receive all outside calls for doctor’s appointment, progress on lab test report, satisfy with appropriate information about the available healthcare facilities. It operates 24 hours every day providing wide range of enquiry supported by the Ar-Raha Information System.
Our Doctors
Meet Our Specialist
DR. MD. SHARIF JEWEL
MBBS, CCD, PGT (OPTHALMOLOGY), DO COURSE (OPTHALMOLOGY) CONSULTANT
DR. MD. MONIROZZAMAN
BCS (HEALTH), MD(PULMONOLOGY), MACP (USA) CONSULTANT
DR. MD. TARIKUL HASAN
MBBS, FCPS, MD (CRITICAL CARE MEDICINE) CONSULTANT
DR. ABU MUSA (HIMEL)
MBBS, CCD(BIRDEM),DLO(ENT) CONSULTANT
DR. A.S.M FORHAD KHAN
MBBS, BCS (Health)CCD (BIRDEM), MD (Nephrology) Chamber : SUN & TUE
DR. SADAT SHAREK RAHMAN
MBBS, BCS (Health), MD (Neurology)Consultant Chamber : SAT & TUE
DR. MD. KAMRUZZAMAN
MBBS BCS (HEALTH),FCPS (Physical Medicine) Chamber : SUN, MON, TUE
DR. MAHMUDUL HASAN
MBBS (DMC), FCPS (Pedi-Gastro),Consultant, BSMMU Chamber : SUN, WED
MD. UBAIDULLAH PATHAN
BSPT (DU & NITOR), PGT-MCT (INDIA), MPH (EPI, BD), MS, SLP.DU, Chamber : SAT, MON, WED
ASST. PROF. DR. ANWAR HOSSEN
MBBS, BCS (Health), D-ORTHO (NITOR)Special Training in Ilizarov & Deformity Correction (NITOR) Chamber : SAT to WED
DR. NOOR-E-KHUDA
MBBS, CCD (Birdem), MD (Card)Clinical Interventional Cardiologist, National Institute of Cardiovascular Diseases (NICVD) Chamber : SAT, TUE, WED
PROF. DR. BRIG GEN MD. AMINUL ISLAM
MBBS (DMC), FCPS (SURGERY)Armed Force Medical College Hospital Advisor, CMH Chamber : SAT, MON, WED
DR. MIRAZUR RAHMAN
MBBS, BCS (Health), FCPS (Medicine), MD (Pulmonology), FACP (USA)Consultant, Medicine, Chest Disease & Diabetes Chamber : SAT, SUN, TUE, THURS
DR. WAHID MURAD CHOWDHURY
MBBS, Diploma in Endrocrinology (UK)Thyroid & Hormone Specialist, Ashiyan Medical College & Hospital Chamber : SUN TO WED
DR. MD. MAHMUD-UR-RAHMAN (MASUD)
MBBS, BCS (Health), MS (Urology),Specialist and Surgeon Chamber : SUN & TUE
EATY KHANDAKER
BSc, MSc (FOOD & NUTRITION) CONSULTANT
DR. KARISHMA SHARMIN
MBBS (DMU), ADMU, ARDMS(US), PGT (RADIOLOGY & IMAGING), CONSULTANT
PROF. DR. JANNATUL FERDOUS
MBBS, FCPS (Gynae & Obs)EX. Professor & Head of the Department Ashiyan Medical College Hospital Chamber : MON & WED
DR. ASHRAFUZZAMAN
BDS (Dhaka), PGT (Oral & Maxillo),Special Trained in Cosmetic Dentestry (Thailand), Consultant, Ibn Sina D.Lab & Consultation Center. Chamber : THURS
DR. S.M. AZIZUR RAHMAN
MBBS (DMC), MS (ENT)Assistant Professor Chamber : SUN, TUE, THURS
ASST. PROF. DR. REBECCA AKHTER
MBBS, DCH, Research Fellow in John Hopkins Hospital (USA)Consultant Chamber : SAT, MON, TUE, WED
DR. A.F.M. AZIZUR RAHMAN SIDDIQUE
MBBS, BCS (Health), MCPS (Surgery),MS (Urology)
Consultant Chamber : SAT, MON, WED
DR. SHARMIN JAHAN IVY
MBBS, CCD (BIRDEM), DDV (BSMMU) DERMATOLOGY Bangabandhu Sheikh Mujib Medical UniversityConsultant, Ar-Raha Hospital & Diagnostic Chamber : SUN, TUE, THURS
DR. SONIA RAHMAN
MBBS, FCPS (Surgery), MCPS (Surgery) FCPS (SURGERY), MRCS (EDIN BURGH, UK)Consultant (General, Colorectal, Laparoscopy, Breast & Harnia Surgury) Chamber : SUN
DR. NILUFA AKTHER
BDS (DU), MPH, PGT (ORAL & MAXILOFACIAL SURGERY) CONSULTANT
DR. MIRANA ZAMAN
MBBS (DMU), PGT (RADIOLOGY & IMAGING) CONSULTANT
MD. RAFIQUL ISLAM
BSPT (DU), MPT, MSLP,Diploma in Ortho Medicine (Belgium) Chamber : SAT to THURS
DR. BIPUL ISLAM
MBBS (DMC), BCS (Health), MS (ENT)Assistant Professor Chamber : SAT, MON, WED
DR. RUBAIYAN MEHBIN
MBBS, BCS (Health), FCPS (Obs & Gynae)Gynecologist, Obstetrician and Surgeon Kuwait Moitri Govt. Hospital Chamber : SAT to FRI
ASST. PROF. DR. FAZLUL HAQUE
MBBS, BCS (Health), FCPS (Medicine)Assistant Professor Chamber : WED, THURS, FRI
DR. FOYSAL AHMED
MBBS, MD (Hepatology)Hepatologist, BSMMU Chamber : SAT, MON, THURS
LT. CON. DR. EMDAD HOSSAIN
MBBS, BCS (Health), MS (Ophthal)Consultant, CMH Chamber : SAT & THURS
DR. TAHNIN MASRUBA
MBBS, CMU (ULTRA), DMU (ULTRA) CONSULTANT
NURE AKTER
BSPT (DU), PMSSLP (DU)Diploma in Orthopedic Medicine (Belgium) Mulligan Concept of Manual Therapy (India) Mobilization of the Nervous System (AUS) Chamber : SAT to THURS
DR. NILUFAR YEASMIN
MBBS, DGO (Gynae & Obs)EX. Resident Surgeon Shaheed Monsur Ali Medical College & Hospital Consultant, Ar-Raha Hospital Chamber : SUN, TUE, WED, FRI
DR. SADIA TASNIM SAKI
BDS (CU), PGT (CONSERVATIVE DENTISTRY & ENDODONTICS) CONSULTANT
DR. MAHJUBIN SHAHNAZ
MBBS, MD (BSMMU) Bangabandhu Sheikh Mujib Medical UniversityConsultant, Ar-Raha Hospital & Diagnostic Chamber : WED
ASSO. PROF. DR. MD. SAIFULLAH
MBBS, BCS (Health), FCPS (Medicine)Associate Professor DMC Chamber : SAT, MON, WED
DR. UMME KULSUM SONIA
MBBS (DMC), BCS (Health), FCPS (Pediatrics),Register Chamber : SAT to FRI
DR. SYEDA SHANJIDA RUNA
MBBS, BCS (Health), FCPS, DMU (ULTRA)DGO (Gynae & Obs), Dhaka Medical College Chamber : SAT, MON, THURS
DR. SAFIQUL ISLAM
MBBS, BCS (Health), FCPS (Surgery) (Gold Medalist)Consultant, (General, Colorectal, Laparoscopy, Breast & Harnia Surgury) Chamber : SAT to WED
DR. NOWSHIN ISLAM MEEM
BDS (DU), PGT (Conservative Dentistry & Endodontics), PGT (Maxillofacial Surgury) CONSULTANT
MAJOR DR. HAFEZ MOHAMMAD NIZAM UDDIN
MBBS, MCPS, FCPS (MEDICINE), MACP CONSULTANT
DR. MD. SHIDUR RAHMAN
MBBS, MS (OPTHALMOLOGY) CONSULTANT
DR. NUR MOHAMMOD SAYED BIN AZIZ
BCS(HEALTH), FCPS (SURGERY), MS (VASCULAR SURGERY) CONSULTANT
DR. LAILA SHARMIN DIBA
MBBS (DMC), MD (Pediatrics),Consultant, Kuwait Moitri Govt Hospital Chamber : SAT to THURS
DR. MUNIR HOSSAIN
MBBS, FCGP, CCD (Birdem)Family Medicine Physician, Ar-Raha Hospital Chamber : SAT, SUN, TUE, WED, THURS, FRI
DR. SHAH JASMIN BASIR TAMANNA
MBBS, BCS (HEALTH), FCPS (Gynae & Obs)Dhaka Medical College Chamber : SAT, MON, THURS
DR. SAJIB SAHA
MBBS, BCS(HEALTH), DO (OPTHALMOLOGY) CONSULTANT
DR. MD. SHARIF JEWEL
MBBS, CCD, PGT (OPTHALMOLOGY), DO COURSE (OPTHALMOLOGY) CONSULTANT
DR. MD. MONIROZZAMAN
BCS (HEALTH), MD(PULMONOLOGY), MACP (USA) CONSULTANT
DR. MD. TARIKUL HASAN
MBBS, FCPS, MD (CRITICAL CARE MEDICINE) CONSULTANT
DR. ABU MUSA (HIMEL)
MBBS, CCD(BIRDEM),DLO(ENT) CONSULTANT
DR. A.S.M FORHAD KHAN
MBBS, BCS (Health)CCD (BIRDEM), MD (Nephrology) Chamber : SUN & TUE
DR. SADAT SHAREK RAHMAN
MBBS, BCS (Health), MD (Neurology)Consultant Chamber : SAT & TUE
DR. MD. KAMRUZZAMAN
MBBS BCS (HEALTH),FCPS (Physical Medicine) Chamber : SUN, MON, TUE
DR. MAHMUDUL HASAN
MBBS (DMC), FCPS (Pedi-Gastro),Consultant, BSMMU Chamber : SUN, WED
MD. UBAIDULLAH PATHAN
BSPT (DU & NITOR), PGT-MCT (INDIA), MPH (EPI, BD), MS, SLP.DU, Chamber : SAT, MON, WED
ASST. PROF. DR. ANWAR HOSSEN
MBBS, BCS (Health), D-ORTHO (NITOR)Special Training in Ilizarov & Deformity Correction (NITOR) Chamber : SAT to WED
DR. NOOR-E-KHUDA
MBBS, CCD (Birdem), MD (Card)Clinical Interventional Cardiologist, National Institute of Cardiovascular Diseases (NICVD) Chamber : SAT, TUE, WED
PROF. DR. BRIG GEN MD. AMINUL ISLAM
MBBS (DMC), FCPS (SURGERY)Armed Force Medical College Hospital Advisor, CMH Chamber : SAT, MON, WED
DR. MIRAZUR RAHMAN
MBBS, BCS (Health), FCPS (Medicine), MD (Pulmonology), FACP (USA)Consultant, Medicine, Chest Disease & Diabetes Chamber : SAT, SUN, TUE, THURS
DR. WAHID MURAD CHOWDHURY
MBBS, Diploma in Endrocrinology (UK)Thyroid & Hormone Specialist, Ashiyan Medical College & Hospital Chamber : SUN TO WED
DR. MD. MAHMUD-UR-RAHMAN (MASUD)
MBBS, BCS (Health), MS (Urology),Specialist and Surgeon Chamber : SUN & TUE
EATY KHANDAKER
BSc, MSc (FOOD & NUTRITION) CONSULTANT
DR. KARISHMA SHARMIN
MBBS (DMU), ADMU, ARDMS(US), PGT (RADIOLOGY & IMAGING), CONSULTANT
PROF. DR. JANNATUL FERDOUS
MBBS, FCPS (Gynae & Obs)EX. Professor & Head of the Department Ashiyan Medical College Hospital Chamber : MON & WED
DR. ASHRAFUZZAMAN
BDS (Dhaka), PGT (Oral & Maxillo),Special Trained in Cosmetic Dentestry (Thailand), Consultant, Ibn Sina D.Lab & Consultation Center. Chamber : THURS
DR. S.M. AZIZUR RAHMAN
MBBS (DMC), MS (ENT)Assistant Professor Chamber : SUN, TUE, THURS
ASST. PROF. DR. REBECCA AKHTER
MBBS, DCH, Research Fellow in John Hopkins Hospital (USA)Consultant Chamber : SAT, MON, TUE, WED
DR. A.F.M. AZIZUR RAHMAN SIDDIQUE
MBBS, BCS (Health), MCPS (Surgery),MS (Urology)
Consultant Chamber : SAT, MON, WED
DR. SHARMIN JAHAN IVY
MBBS, CCD (BIRDEM), DDV (BSMMU) DERMATOLOGY Bangabandhu Sheikh Mujib Medical UniversityConsultant, Ar-Raha Hospital & Diagnostic Chamber : SUN, TUE, THURS
DR. SONIA RAHMAN
MBBS, FCPS (Surgery), MCPS (Surgery) FCPS (SURGERY), MRCS (EDIN BURGH, UK)Consultant (General, Colorectal, Laparoscopy, Breast & Harnia Surgury) Chamber : SUN
DR. NILUFA AKTHER
BDS (DU), MPH, PGT (ORAL & MAXILOFACIAL SURGERY) CONSULTANT
DR. MIRANA ZAMAN
MBBS (DMU), PGT (RADIOLOGY & IMAGING) CONSULTANT
MD. RAFIQUL ISLAM
BSPT (DU), MPT, MSLP,Diploma in Ortho Medicine (Belgium) Chamber : SAT to THURS
DR. BIPUL ISLAM
MBBS (DMC), BCS (Health), MS (ENT)Assistant Professor Chamber : SAT, MON, WED
DR. RUBAIYAN MEHBIN
MBBS, BCS (Health), FCPS (Obs & Gynae)Gynecologist, Obstetrician and Surgeon Kuwait Moitri Govt. Hospital Chamber : SAT to FRI
ASST. PROF. DR. FAZLUL HAQUE
MBBS, BCS (Health), FCPS (Medicine)Assistant Professor Chamber : WED, THURS, FRI
DR. FOYSAL AHMED
MBBS, MD (Hepatology)Hepatologist, BSMMU Chamber : SAT, MON, THURS
LT. CON. DR. EMDAD HOSSAIN
MBBS, BCS (Health), MS (Ophthal)Consultant, CMH Chamber : SAT & THURS
DR. TAHNIN MASRUBA
MBBS, CMU (ULTRA), DMU (ULTRA) CONSULTANT
NURE AKTER
BSPT (DU), PMSSLP (DU)Diploma in Orthopedic Medicine (Belgium) Mulligan Concept of Manual Therapy (India) Mobilization of the Nervous System (AUS) Chamber : SAT to THURS
DR. NILUFAR YEASMIN
MBBS, DGO (Gynae & Obs)EX. Resident Surgeon Shaheed Monsur Ali Medical College & Hospital Consultant, Ar-Raha Hospital Chamber : SUN, TUE, WED, FRI
DR. SADIA TASNIM SAKI
BDS (CU), PGT (CONSERVATIVE DENTISTRY & ENDODONTICS) CONSULTANT
DR. MAHJUBIN SHAHNAZ
MBBS, MD (BSMMU) Bangabandhu Sheikh Mujib Medical UniversityConsultant, Ar-Raha Hospital & Diagnostic Chamber : WED
ASSO. PROF. DR. MD. SAIFULLAH
MBBS, BCS (Health), FCPS (Medicine)Associate Professor DMC Chamber : SAT, MON, WED
DR. UMME KULSUM SONIA
MBBS (DMC), BCS (Health), FCPS (Pediatrics),Register Chamber : SAT to FRI
DR. SYEDA SHANJIDA RUNA
MBBS, BCS (Health), FCPS, DMU (ULTRA)DGO (Gynae & Obs), Dhaka Medical College Chamber : SAT, MON, THURS
DR. SAFIQUL ISLAM
MBBS, BCS (Health), FCPS (Surgery) (Gold Medalist)Consultant, (General, Colorectal, Laparoscopy, Breast & Harnia Surgury) Chamber : SAT to WED
DR. NOWSHIN ISLAM MEEM
BDS (DU), PGT (Conservative Dentistry & Endodontics), PGT (Maxillofacial Surgury) CONSULTANT
MAJOR DR. HAFEZ MOHAMMAD NIZAM UDDIN
MBBS, MCPS, FCPS (MEDICINE), MACP CONSULTANT
DR. MD. SHIDUR RAHMAN
MBBS, MS (OPTHALMOLOGY) CONSULTANT
DR. NUR MOHAMMOD SAYED BIN AZIZ
BCS(HEALTH), FCPS (SURGERY), MS (VASCULAR SURGERY) CONSULTANT
DR. LAILA SHARMIN DIBA
MBBS (DMC), MD (Pediatrics),Consultant, Kuwait Moitri Govt Hospital Chamber : SAT to THURS
DR. MUNIR HOSSAIN
MBBS, FCGP, CCD (Birdem)Family Medicine Physician, Ar-Raha Hospital Chamber : SAT, SUN, TUE, WED, THURS, FRI
DR. SHAH JASMIN BASIR TAMANNA
MBBS, BCS (HEALTH), FCPS (Gynae & Obs)Dhaka Medical College Chamber : SAT, MON, THURS
DR. SAJIB SAHA
MBBS, BCS(HEALTH), DO (OPTHALMOLOGY) CONSULTANT
DR. MD. SHARIF JEWEL
MBBS, CCD, PGT (OPTHALMOLOGY), DO COURSE (OPTHALMOLOGY) CONSULTANT
DR. MD. MONIROZZAMAN
BCS (HEALTH), MD(PULMONOLOGY), MACP (USA) CONSULTANT
DR. MD. TARIKUL HASAN
MBBS, FCPS, MD (CRITICAL CARE MEDICINE) CONSULTANT
DR. ABU MUSA (HIMEL)
MBBS, CCD(BIRDEM),DLO(ENT) CONSULTANT
Registration or Front Desk
Registration Desk or Front Desk assist the prospective patients for registration, get the Patient ID Card after entering the required information, and answer any query regarding the availability of OPD Consultants and other relevant service facilities. Formalities related to admission of IPD patients is also completed here.
Billing Counter
Billing is centralized using the accounting management software where only digital payment is allowed unless disrupted by any reason. All bills related to Hospital, diagnostic and any other payment is processed and received at Billing Counter. Payment to any Hospital staff is never allowed under any circumstance and in such case the Hospital Administration will not be responsible for this type of misshapen or loss.
Book An Appointment With Your Preferred Doctor
Report Delivery
Co-located with Call Center at the ground floor, the Report Delivery Section delivers lab investigation report to the correct patient or his/her authorized person as per the schedule mentioned in the delivery slip. Report shall not be delivered in person as hard copy or soft copy through email until the payment is found fully cleared at Billing Counter.
IPD Patient Service
Ar-Raha evolves customer service based on empathy, pro-active attitude, and respect for all. Customer Care Service Executive visit the cabin and ward every day to take care of patient’s wellbeing and ensure the required service instantly. He coordinates associated department to solve every single issue projected by the patient and recommend the options to bridge the gap in service delivery system.
Complaint Resolution
Ar-Raha remains ready to receive negative feedback, investigating the prime cause of the issue, and provide solution to questions, concerns, or genuine complaints efficiently and satisfactorily as per the policy guidelines. The patient or his/her guardian is conveyed if the Management feels appropriate.
